Help Center
Frequently Asked Questions
Browse our most common questions to learn about product features, setup, and support.
We offer standard and express delivery across Switzerland. Orders are typically dispatched within two business days from our Kilchberg facility.
Each device comes with a quick-start guide and access to video tutorials on lumibotix.pro. Simply follow the step-by-step instructions for seamless installation.
Yes, our product line supports major smart home platforms through common protocols like Wi-Fi and Bluetooth Low Energy for smooth integration.
Visit our online support center at lumibotix.pro/support for troubleshooting guides, or contact our team directly for personalized assistance.
Basic functionality is available out of the box. Advanced scheduling and analytics are offered via optional subscriptions you can manage on your account.
We adhere to strict data protection standards. Personal information is encrypted and never shared without consent, in full compliance with Swiss regulations.
Our headquarters are located at Schokoladenplatz 1, 8802 Kilchberg, Switzerland. Business ID: CHE-245.789.263.